Dispatch

Location: Corona
Posted on: November 18, 2024

Job Description:

This position requires a dedicated and experienced Dispatcher who can effectively ensure that the company is always represented in a professional and courteous manner to the consumer. Courtesy and service are of utmost importance to our company. The ability to effectively and promptly relay information to our customer and members of staff when required is imperative.

The Dispatcher operates as a link between the customer and the Customer Service Department. They are accountable for verifying that the information is accurate and delivered to it's destination in a timely manner. The Dispatcher is responsible for the planning, coordinating and scheduling of all calls received from the Customers. The position requires the ability to work in a structured and regimented environment.

Additional responsibilities may be assigned by the supervisor at his/her discretion.

COMPETENCIES:

-Excellent written and oral communication skills.

-Demonstrated the ability to make quick and accurate decisions.

-Strong interpersonal skills in order to effectively communicate with Customers, vendors, employees, an Upper Management.

-Ability to manage multiple tasks with changing priorities while meeting heavy deadlines.

-The capability to work under pressure and the adaptability to work in an ever-changing environment.

MINIMUM REQUIREMENTS:

-Two years of prior Dispatch experience preferably working in a call center environment. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Pomona , Dispatch, Executive , Corona, California